Privacy Policy

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Compliance Consultancy Services (CCS) Limited

Last updated: 12 August 2026

1. Who we are

Compliance Consultancy Services (CCS) Limited (“we”, “us”, “our”) is a company registered in England and Wales (Company No. 12789332).
Registered office: 45 Bartholomew Street, Newbury, Berkshire, RG14 5QA.

We are the data controller for personal data collected through our website www.ccsrisk.com (the “Site”).

Contact us:
Email: info@ccsrisk.com

Telephone: +44 (0) 333 772 2701

2. What personal data we collect

We only collect personal data that you choose to give us or that is generated when you use the Site.

Data you provide via our forms 

• Name  
• Contact details (email address and/or telephone number)  
• Details of your requirements or enquiry

Data collected automatically 

• Technical information such as IP address, browser type, device type and approximate location derived from IP address  
• Basic usage information (pages viewed, time and date of visit)  
• Cookie data (see section 6)

We do not collect special category (sensitive) personal data through the Site.

3. How we use your personal data

We use the information you submit through our forms solely to:

• Respond to your enquiry  
• Contact you if we need any additional details to fully understand your requirements  
• Provide the information or services you have requested  
• Keep a record of our correspondence with you

We use automatically collected technical and usage data to:

• Operate and secure the Site  
• Understand how the Site is used so we can improve it

We do not sell, rent or share the personal data you submit via our forms with any third parties for their own purposes.

4. Lawful bases for processing

We process your personal data under the following lawful bases (UK GDPR):

• Contract / steps prior to contract – so we can respond to your enquiry, clarify your requirements and provide the services you request  
• Legitimate interests – to run, secure and improve our website and business (we have balanced these interests against your rights)  
• Legal obligation – where we need to keep records or respond to lawful requests

5. Sharing your personal data

We do not share the personal information you submit through our website forms with any third parties, except:

• Our website hosting and form platform provider (123 Reg) which processes data on our behalf to operate the Site and deliver form submissions to us  
• Professional advisers or authorities if we are legally required to do so, or to protect our rights, property or safety

Any service providers we use are required to keep your data secure and only process it according to our instructions.

6. Cookies

Our Site (hosted on the 123 Reg platform) uses cookies and similar technologies.

• Essential cookies – needed for the Site to function. These do not require consent.  
• Analytics / performance cookies – may be used to help us understand how visitors use the Site.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how the Site works.

7. International transfers

Your data is primarily processed in the United Kingdom.
If any of our service providers process data outside the UK, we ensure appropriate safeguards are in place (such as adequacy regulations or standard contractual clauses approved for use in the UK).

8. How long we keep your data

• Enquiry and contact form data: kept only for as long as needed to deal with your enquiry and for a reasonable period afterwards (usually no more than 2 years after our last contact, unless a longer period is required for legal or legitimate business reasons).  
• Technical and cookie data: kept for shorter periods unless needed for security or legal purposes.

We will delete or anonymise personal data when it is no longer required.

9. Your rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you  
• Ask us to correct inaccurate data  
• Ask us to delete your data  
• Restrict or object to certain processing  
• Request data portability (where applicable)  
• Withdraw consent (where we rely on consent)  
• Complain to the Information Commissioner’s Office (ICO)

To exercise any of these rights, please email info@ccsrisk.com. We may need to verify your identity. These rights are not absolute and may be subject to exemptions.

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Website: https://ico.org.uk
Helpline: 0303 123 1113

10. Security

We take reasonable technical and organisational measures to protect the personal data we hold. However, no transmission or storage system is completely secure.

11. Children

The Site is not intended for children under 18 and we do not knowingly collect personal data from children. If you believe we have done so, please contact us and we will delete the information.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Significant changes will be indicated on the Site.

13. Contact us

Compliance Consultancy Services (CCS) Limited
45 Bartholomew Street, Newbury, Berkshire, RG14 5QA
Email: info@ccsrisk.com
Tel: +44 (0) 333 772 2701