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ISO 27701 Privacy Information

ISO 27701: Privacy Information Management

Is your personal information private? 

What is ISO 27701?

ISO 27701 is an extension to ISO 27001, the international standard for information security management systems (ISMS). ISO 27701 specifically focuses on privacy management and extends the requirements and guidance provided by ISO/IEC 27001 to cover privacy information management systems (PIMS).


The primary objective of ISO 27701 is to provide organizations with a framework for establishing, implementing, maintaining, and continually improving a PIMS to enhance the protection of privacy information. This includes personal data and other types of sensitive information that organizations process, store, or transmit.


Key elements of ISO 27701 include:


  • Privacy Information Management System (PIMS):
  • Establishing a PIMS framework aligned with the principles and requirements of ISO/IEC 27001 to manage privacy risks effectively.
  • Privacy Policy and Objectives:
  • Developing a privacy policy that outlines the organization's commitment to protecting privacy information and setting privacy objectives and targets aligned with organizational goals.
  • Legal and Regulatory Compliance:
  • Ensuring compliance with applicable privacy laws, regulations, contractual requirements, and other obligations related to the processing of personal data and privacy information.
  • Privacy Risk Management:
  • Identifying and assessing privacy risks associated with the processing of personal data and implementing controls to mitigate or manage these risks effectively.
  • Privacy Controls:
  • Implementing technical, organizational, and procedural controls to protect privacy information against unauthorized access, disclosure, alteration, or destruction.
  • Privacy by Design and Default:
  • Integrating privacy considerations into the design and development of products, services, systems, and processes to ensure that privacy requirements are addressed from the outset.
  • Data Subject Rights:
  • Establishing procedures for responding to data subject rights requests, including access, rectification, erasure, and objection, in accordance with applicable privacy laws and regulations.
  • Privacy Incident Response and Reporting:
  • Establishing procedures for detecting, responding to, and reporting privacy incidents, breaches, and other security events that may impact privacy information.


ISO 27701 certification involves a third-party audit to assess whether an organization's privacy information management system conforms to the requirements of the standard. Certification demonstrates to stakeholders, including customers, partners, regulators, and the public, that the organization is committed to protecting privacy information and managing privacy risks effectively.


Why ISO 27701 Matters for Your Business:

ISO 27701 holds paramount importance for your business, establishing effective privacy management practices. In a data-driven era, where privacy protection is a critical concern, implementing ISO 27701 demonstrates a commitment to safeguarding personal information and meeting privacy regulatory requirements.


Compliance with Privacy Regulations:

Aligns with various privacy laws, such as the General Data Protection Regulation (GDPR) in Europe. Compliance is crucial to avoid penalties, reputational damage, and legal consequences.

Enhanced Customer Trust:

Addresses individuals' top concern by prioritizing the protection of personal information. Builds trust and demonstrates commitment to responsible data handling practices, fostering stronger customer relationships and loyalty.

Mitigation of Privacy Risks:

Enables identification and assessment of privacy risks. Implementation of controls and measures mitigates risks, reducing the likelihood of privacy breaches or incidents.

Competitive Advantage:

Achieving certification sets your business apart, showcasing dedication to privacy management. Provides a competitive edge, particularly when bidding for contracts with organizations prioritizing privacy.

Improved Data Governance:

Promotes a structured approach to managing personal information. Establishes processes for data handling, consent management, data minimization, and individual rights management, ensuring appropriate and secure data governance.

Organizational Resilience:

Encourages a culture of privacy awareness and continuous improvement. Fosters a privacy-centric mindset, enabling better responses to privacy challenges, adaptation to evolving regulations, and continuous compliance.


ISO 27701 is crucial for your business, offering a comprehensive framework for privacy management. It facilitates regulatory compliance, builds customer trust, mitigates privacy risks, provides a competitive advantage, improves data governance, and enhances organizational resilience in the face of privacy challenges.

The philosophy behind ISO27701: Protect Personal Identifiable Information (PII)

ISO Consultancy and ISO Certification Services

ISO Consultancy and ISO Certification Services

Our comprehensive range of services covers a spectrum of crucial aspects, including new ISO Standard Implementation, ISO Managed Services, ISO 27001 Transition, Gap Analysis, internal auditor training, management system analysis, pre-audit services, internal audit support, and senior management review meetings. Each of these services offers distinct advantages, ensuring that your ISO journey is not only compliant but also efficient, cost-effective, and conducive to sustained excellence.

At CCS, we offer a clear and structured 5-step approach to ISO implementation utilising our ISO Management Platform (IMSMLoop) to ensure a smooth and efficient process for your organization across a wide range of ISO standards, and rest assured that the investment quotation we will supply for the development of the ISO management system are fixed, and there will be no additional or hidden charges regardless of the duration or complexity of your business.

ISO Fixed Price Investment Quotation

At CCS, we offer a clear and structured 5-step approach to ISO implementation utilising our ISO Management Platform (IMSMLoop) to ensure a smooth and efficient process for your organization across a wide range of ISO standards, and rest assured that the investment quotation we will supply for the development of the ISO management system are fixed, and there will be no additional or hidden charges regardless of the duration or complexity of your business.

ISO Benefits Review ISO Implementation Guide
In the dynamic and competitive landscape of today's business world, organizations strive to achieve excellence in various facets of their operations. One crucial aspect is the implementation of internationally recognized standards that ensure the quality, safety, and efficiency of business processes. CCS stands as a strategic partner in supporting businesses on their journey towards excellence by providing consultancy and certification for a range of ISO standards. These standards cover diverse areas such as quality management, environmental sustainability, health and safety, energy management, information security, privacy, IT service management, business continuity, medical devices management, and food safety.
Incorporating these ISO standards into the organizational framework not only enhances operational efficiency but also positions businesses as responsible, forward-thinking entities. CCS stands ready to support organizations in their implementation journey, contributing to their success and sustainability in a global marketplace.
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